Personal Details

Jillian (Jill) Mary ABURROW

Mid Hampshire

Mobile: 07855 597458



Key Skills

  • Team Leadership
  • Coaching and Mentoring
  • Management Development
  • Employee Engagement
  • HR Strategy
  • Succession Planning
  • Stakeholder Relationships
  • Change Management
  • Performance Management
  • Employee Relations
  • Tu(PE) Transfers
  • Site Closures
  • Restructuring / Reorganisations
  • Business Transformationations
  • Redundancy

Key Client Groups

  • IT Professionals
  • Engineers
  • Surveyors
  • Country Park Rangers
  • Social Workers / Nurses
  • Lawyers / Solicitors
  • Accountants
  • Teachers
  • Librarians
  • Administrators
  • Call Centres
  • Sales and Marketing / Procurement


I am an experienced, FCIPD qualified HR professional with a Post-Graduate Certificate in Employment Law. I have a calm and pragmatic approach to providing strategic business solutions to a variety of client groups in Unionised environments. I have highly effective inter-personal skills at all levels, coupled with an ability to work in a changing environment. I am enthusiastic and motivated and can provide effective solutions to complex business challenges. I am seeking a strategic HR management or HR Business Partner contract.

Professional Qualifications

Chartered Fellow of Chartered Institute of Personnel and Development (FCIPD)
Post Graduate Certificate in Employment Law (PGCEL)


DXC Technology (previously CSC Ltd) – Interim HR Consultant (Contract) (May 2015 – June 2017)

I was asked back to CSC for another contract role providing HR support to a specific area of the business (a major Client account). Initially the main focus was a Tu(PE) transfer into CSC from another large IT services company. Later in the contract, I was providing support elsewhere in the business for a large-scale redundancy programme. Additionally I handled complex disciplinary, grievance and performance cases, including being a witness for the Company at Tribunal (found in favour of the Company).

Key Achievements:

  • contacted direct by a director within the Company to support the specific business area for which he was responsible, particularly with a Tu(PE) transfer in;
  • successful Tu(PE) transfer in;
  • effective relationships with managers and stakeholders;
  • successful defence of Tribunal claim;
  • successful conclusion of complex disciplinary, grievance and performance cases;
  • support of large scale redundancy process, with personal thanks both from affected individuals and from managers.

CSC Limited - Interim HR Service Delivery Partner (June 2014 - January 2015)

A contract role covering a business transformation programme which includes supporting managers to restructure their business areas to meet the changing organisational programme; large scale UK redundancy programme; support and advice to senior management on redundancy where sickness, disability and maternity leave are an issue.

CSC Limited – Interim HR Service Delivery Partner (February 2012 – December 2013)

A contract role which included: UK lead on global restructuring exercise; HR lead on a closure of a number of sites and relocation of employees to other workplaces (between 15 and 100 headcount per site); HR lead on several TUPE transfers both in and out of the Company (between 2 and 25 people); redundancy calculations and consultations; support and advice to senior management on a variety of HR issues, including Employment Tribunal cases; Compromise Agreements; overpayments.

Studying (January 2011 – July 2011)

I took voluntary redundancy from Hampshire County Council to complete my studies for a Post-graduate Certificate in Employment Law (PGCEL) which I passed in July 2012.

Hampshire County Council (November 2000 – January 2011)

HR Manager (September 2005 – January 2011)

Role: Providing strategic and operational HR advice, support and coaching for senior managers in a variety of departments; leading a team of between 2 and 40 HR professionals; complex Disciplinary, Capability, Grievance and Redundancy cases, including advocacy at dismissal and appeal panels; investigation of serious Grievance and Conduct cases; support on TUPE transfers; Project lead for various corporate and HR-related projects.

Key Achievements:

  • production of policy and guidance on departmental reorganisations and on TUPE transfers;
  • HR project lead for project to centralise (and reduce costs for) the Facilities Management operation for the whole of Hampshire County Council;
  • setting up an absence reporting process for pandemic flu or other emergency situation, together with guidance for managers and staff;
  • the transfer onto the recently agreed pay framework of a significant number of staff who had originally transferred to the Council under TUPE terms;
  • implementation of a skills improvement programme and successful progression of team members.

HR Business Partner – IT Services (September 2004 – August 2005)

Role: A Business Partner role, providing strategic HR support to IT Services’ Management Team and senior managers.


  • successful roll-out of Employee Self Service and Manager’s Desk Top elements of integrated HR system (SAP HR);
  • complete overhaul of induction programme;
  • overseeing successful Investors in People re-assessment;
  • successful progression of team members.

Personnel Manager – IT Services (March 2003 – September 2004)

Role: Management of a team providing generalist personnel support for IT Services department – advising managers and staff on all Personnel issues, including recruitment and retention; pay, benefits and conditions of service; induction and Investors in People; work force planning; communications; Employee Relations procedures and processes; Health and Safety; sustainability


  • successful roll-out of Employee Self Service and Manager’s Desk Top elements of integrated HR system (SAP HR);
  • complete overhaul of induction programme;
  • overseeing successful Investors in People re-assessment;
  • successful progression of team members.

HR Project Officer – SAP HR Implementation (December 2001 – February 2003)

Role: Configuration of Training and Events Management and Employee Relations modules of integrated HR system (SAP HR). Presentation of prototype system to potential users across whole Council. Facilitation of workshops and focus groups to understand and agree requirements of users. Documentation of all system and business processes. Writing test scenarios and facilitating testing of the two modules. Training users and providing ongoing support. Consultation and liaison with users and other interested parties. Close team working with colleagues who were implementing other modules of the SAP HR system to ensure integration worked correctly.

Employee Relations Officer (November 2000 – December 2001)

Role: Production, updating and amendment of corporate Employee Relations policies and Trade Union consultation regarding implementation across whole Council. Advising other HR professionals and managers on ER issues. Preparation for, and attendance at, Employment Tribunals. Complex Disciplinary, Capability and Grievance hearings. Producing and running training course for managers on handling Disciplinary, Capability and Grievance cases. Presentations on various ER subjects.

Meggitt Avionics (formerly Negretti Aviation Ltd) (June 1990 – November 2000)

Senior Personnel Officer (August 1999 – November 2000)

Role: Advising managers/directors on all HR issues; writing policies and procedures; Company representative at external meetings, employment tribunals, etc; writing and running training sessions for employees. Project management of computerised time and attendance system. Area of responsibility covered three sites (two in Fareham, Hampshire and one in Harlow, Essex) and several geographically distant sales staff working from home. Recruitment and selection (all levels below Director); remuneration and benefits; employee relations; induction training; exit interviewing; manpower planning.

Personnel Officer (November 1995 - July 1999)

Personnel Administrator (July 1992 - October 1995)

Personnel Assistant (June 1990 - June 1992)

Portsmouth Naval Base Property Trust (December 1988 – May 1990)

Personal Assistant to Trust Secretary


Walking; bird-watching; reading; gardening; needlework; travel;