Case Studies

(STAR: Situation - Task - Action - Result)

A few situations where I created a technical solution appropriate to the circumstances.

A requirement to send information to and receive information from a third party company. There was no specification in my company regarding what this should look like and very basic (and somewhat inaccurate) documentation as to the third party’s systems.

Additionally there was no UI specified for colleagues in my company to view or action the information returned from the third party.

A requirement was raised to add some UI to an existing application to assist with compliance with the Consumer Duty regulations from the Financial Conduct Authority (FCA) to manage and report on Vulnerable Clients. The request was originally to add one checkbox and one textbox to a current application.

The current application uses very old technology and is very hard to work with.

Employees required to submit holiday request forms in triplicate for each leave period. HR department are manually entering details into a spreadsheet to create an audit trail. Human Resources are wary of a technical solution as they are concerned about the audit trail.

No facility for speculative applications on the company's careers web site.

Company CRM data needs cleaning as records are very out of date.